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Product: Book - Hardcover
Title: Quantitative Models for Performance Evaluation and Benchmarking : Data Envelopment Analysis with Spreadsheets and DEA Excel Solver (International Series in Operations Research & Management Science)
Publisher: Springer
Authors: Joe Zhu
Rating: 5/5
Customer opinion - 5 stars out of 5
very good DEA book and software

This is the DEA book has many DEA models that you can apply with the software supplied. The software is an Excel Add-In which can be easily used. The book also has good intro. on DEA. It is a book for both DEA beginner and advanced users.

Product: Book - Paperback
Title: Managing Enterprise Content: A Unified Content Strategy
Publisher: New Riders Press
Authors: Ann Rockley
Rating: 5/5
Customer opinion - 5 stars out of 5
For anyone buying or implementing content management

One of the last great leaps in corporate productivity will be to bring repeatability, consistency and automation to capturing and sharing intellectual assets, whether they're in the form of documents, Web pages, Palm Pilots, or other media.
Ann Rockley has written the definitive guide for people who want to steer their organizations to take this leap. Whether you're from the business side or from the technical side, Ann's book will help you build your business case, re-engineer your processes, design your data models, select appropriate tools, implement the new system, and avoid the many dangers that lie along the route.
Most people think that content management systems will deliver all of the benefits they seek, but Ann Rockley's book shows why you have to think well beyond a single tool or a single process in order to achieve significant and sustainable success. With more than one-half of IT projects failing to meet expectations, someone equipped with Ann's book is well prepared to beat the odds.
For example, if you're hoping to sprinkle some new software over your existing processes to deliver the full potential of a unified content strategy, then Ann shows how futile and unproductive such an approach will be. If you want to achieve substantial changes in your results, then you'll have to make substantial changes to your processes. Ann's book not only lays out which changes you'll need to make and the impact of those changes, but also describes how to introduce those changes to minimize resistance.
Ann and her co-authors bring enormous real-world experience to bear on the contents of this book. For example, Ann points out where tools and systems are not enough when she writes about how authors must change their approaches and writing styles in order to create information that can be easily and automatically reused and repurposed.

Product: Book - Hardcover
Title: Mail and Internet Surveys : The Tailored Design Method
Publisher: Wiley
Authors: Don A. Dillman
Rating: 4/5
Customer opinion - 4 stars out of 5
A bit outdated but worth checking out

I purchased this book and was a bit dissapointed that there was focuse on outdated methods like mail-in responses. With the advent of the Web, we've cut our client's costs by 80% and get them a 30% better response rate. Just make sure that whatever survey provider you go with offers correlation analysis, Confidence intervals, and Cumulative distribution are among the various statistical measures used to analyze your results. We're using Vista - no other survey tool gives you all of this crucial information.

Product: Book - Paperback
Title: ColdFusion MX Web Application Construction Kit, Fifth Edition
Publisher: Macromedia Press
Authors: Ben Forta, Nate Weiss, Leon Chalnick, Angela C. Buraglia
Rating: 5/5
Customer opinion - 5 stars out of 5
the most charismatic technical writer ever borned

Even if you don't want to learn Cold Fusion you cannot avoid it. I prefer reading that book at the bed instead of a novel.